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Frequently asked questions

What is PuffNaija.com?

PuffNaija.com is Nigeria’s go-to online store for high-quality vapes, e-cigarettes, and pods. Whether you’re new to vaping or a seasoned cloud chaser, we make it easy to shop top brands — all from the comfort of your phone.

Is vaping legal in Nigeria?

Yes, vaping is legal in Nigeria for adults 18 years and older. We do not sell to minors, and age verification may be required upon delivery.

How do I place an order?

It’s simple:

1. Browse products on PuffNaija.com

2. Add items to your cart

3. Checkout and select your preferred payment method

4. Get confirmation via SMS or email

If you need help, message us on WhatsApp or use the chat icon on the site.

What payment methods do you accept?

We accept:

• Paystack (Card, USSD, Bank Transfer)

• Direct Bank Transfer

• Cash on Delivery (COD in select cities)

All payments are secure and encrypted.

Do you offer nationwide delivery?

Yes! We deliver across all 36 states in Nigeria. Lagos, Abuja, and PH usually get same-day or next-day delivery. Other areas take 2–4 business days.

How much is delivery?

Delivery fees vary by location:

• Lagos: ₦3,000 – ₦5,000

• Outside Lagos: ₦5,000 – ₦8,000
  Shipping is free on orders over ₦30,000.

How do I track my order?

Once your order ships, we’ll send you a tracking link via SMS/WhatsApp. You can also reach out to our support team anytime for real-time updates.

Still have questions?

No problem! Chat with us on WhatsApp or drop us a message through our contact form. We’re always happy to help.